Live Metrics

1,431,207
PPs touched / minute
142ms
p50 touch latency
100%
consent verification rate
0
PPs left untouched (24h)

Components

Touch API
POST /v1/touch and friends
Operational
Global Touch Mesh
Multi-region touch propagation
Operational
PP Registry
Source of truth for every PP we know about
Operational
Consent Service
Zero downtime since 2019. Zero.
Operational
Touch Analytics
Dashboards, lingering metrics, PP/min
Operational
Webhooks
Some touches are currently being felt twice
Degraded
90 days agoToday

Incident History

Jul 12, 2026

Elevated touch latency in eu-west-1 Resolved

For 14 minutes, some PPs in the region reported feeling neglected. Engineers increased attentiveness. All PPs have since been touched to specification.

Jun 3, 2026

Intermittent double-touching in us-east-1 Resolved

A retry storm caused a small number of PPs to be touched more than once per request. Idempotency keys held. No PP was touched beyond contractually agreed parameters, and several declined to file feedback.

May 8, 2026

Scheduled maintenance: fleet-wide glove replacement Completed

Routine. Touching continued uninterrupted on standby hands.

Feb 19, 2026

Touch Analytics displayed lingering durations in the wrong unit Resolved

Lingering was briefly reported in minutes instead of milliseconds. Several customers wrote in to say the numbers "finally felt right." The fix was deployed regardless.

2019

██████████ ███ ████████ ██ ███ █████ Resolved

The matter has been resolved. See the Settlement FAQ. Do not see anything else.

Changelog